Growth-
scan

Planet Talent: Staying relevant in a drastically changing market and new world

For more than 25 years, Planet Talent has been bringing young (digital) talent together with companies and experts to help businesses grow and boost the careers of young graduates. They employ about 100 consultants and 15 coaches.

The challenge

The challenge = Gen Z

Ok, maybe that’s cutting corners, but it’s a fact that the HR market has been changing rapidly, resulting in:

  • less demand for coaching and training
  • less confidence in hiring young Gen Z graduates
  • more pressure on the outsourcing price model

Planet Talent wanted to stay relevant in this new reality and be prepared for new changes, but was their story and approach on point?

What we did

Phase 1: Understanding Market Concerns

We first needed to understand what keeps the market awake at night. This involved engaging with various profiles, sectors, company types, and sizes to gather diverse perspectives. Our goal was to explore the role Planet Talent could play in this new context. Historically, permanent contracts ensured long-term employee retention. However, this shifted from the security of a ‘permanent contract’ to the ‘illusion of permanence’. We initiated conversations with clients to question the necessity of adhering to these traditional models.

 

Phase 2: Crafting the Unique Value Proposition

With insights from the market, we focused on defining our Unique Value Proposition. This involved a critical question: Are we merely a recruitment agency, or do we offer something more? We actively listened to market expectations and adjusted not only our Unique Value Proposition but also our services accordingly. We embraced the need to let go of practices that worked for the past 20 years while maintaining our core values. The breakthrough came with the realization that the new generation values experiences and achievements over traditional payroll models. We shifted our focus from payroll to defining success and missions collaboratively with clients. This approach emphasized maturity and versatility, moving away from outdated concepts that no longer served the market.

 

Phase 3: Transforming the Organization

Soon, we recognized the need for organizational transformation. The approach had to change, focusing on commercial flair and mission-driven selling instead of relying on individuals to sell themselves. We implemented communication and sales training through practical workshops to equip the Planet Talent team with the necessary skills, and we co-developed a customer journey and marketing plan, providing tools to align the organization with the new strategy. Eventually, we gauged the willingness to embrace the change, acknowledging that not all changes would be suitable for everyone. The goal was to ensure that the new direction resonated internally, fostering a collective commitment to the transformed vision.

How we did it

Client Conversations: Initiated dialogues with clients to challenge conventional patterns.
Exploratory Analysis, integrating market feedback: Examined the evolving role Planet Talent could play within the changing HR landscape by deeply understanding market anxieties and expectations.
Unique Value Proposition: Refine the positioning and offered services of Planet Talent, while questioning its identity and adjusted accordingly.
Collaborative Planning: Co-developed a customer journey and marketing plan with client to provide tools for aligning the organization with the new strategy.
Internalization: Assessed the readiness and willingness of the team to embrace the change, fostering a collective commitment to the new vision.

The Results

The newly refined narrative of Planet Talent was sharply defined and introduced to the market, positioning the company as a key player in addressing contemporary HR challenges.

  • By aligning closely with market needs, Planet Talent successfully carved out a distinct role in tackling industry-specific issues.
  • This strategic repositioning allowed Planet Talent to make a significant impact within the competitive HR landscape, differentiating itself through innovative solutions and a strong, clear market presence.

Though excited about our new strategy, we struggled to position it successfully. Merluno helped us find our sweet spot in the project sourcing market and gave words to our unique proposition. They delivered a pitch that aligned our values and ambitions with market needs, tested it thoroughly with potential customers and supported our team in delivering it with confidence. The way they work is human, pragmatic, and always honest.

Screenshot 2024-06-19 at 08.48.03
Kristel Seymus
CEO Planet Talent

Discover more recent case studies

Let's get in touch

Drop us a message or leave your number and we’ll call you back within 24 hours.

Commercial Growth Scan

How strong is your commercial engine?

Beantwoord enkele korte vragen en ontdek binnen 3 minuten hoe sterk jouw commerciële motor draait, waar je grootste hefboom zit en welke stap je best als eerste zet.

± 3 minuten · Direct resultaat · Gebaseerd op het groeimodel van Merluno

What is your biggest commercial challenge today?

ICP & Targeting Strategy

Do you know in which market or client segment your biggest growth opportunity lies, both in value and feasibility?

Market Reach & Channels

How do new clients find you today?

Value Proposition & Persuasion

Can everyone on your team say in one sentence which problem you solve, without words like 'solution', 'quality' or 'unburdening'?

Quotation & Negotiation

What happens to a quote once it's ready?

Conversion & Deal closing

How reliable is your pipeline?

Client Relationship & Growth

Do your current clients know everything you can do for them?

Your score is ready

Where can we send your results?

Leave your details and you'll instantly see your total score, your score per dimension and where your biggest lever lies.